Frequently Asked Questions

Our hospital operates 24/7 for emergency services. OPD timings are from 8:00 AM to 8:00 PM, Monday to Saturday. Sunday OPD is available from 9:00 AM to 1:00 PM.

You can book an appointment through our website, mobile app, or by calling our helpline at +91 120 2444 444. Walk-in appointments are also available based on doctor availability.

Yes, we accept most major health insurance providers including Star Health, ICICI Lombard, Max Bupa, HDFC Ergo, and many more. Please contact our billing department for the complete list.

Kailash Hospital is located at H-33, Sector 27, Noida, Uttar Pradesh 201301. We are easily accessible via metro (Sector 18 station) and have ample parking space.

Yes, you can reschedule your appointment up to 4 hours before the scheduled time. You can do this through our patient portal, mobile app, or by calling our helpline.

Please bring a valid photo ID, insurance card (if applicable), any previous medical records, and a list of current medications. First-time patients should arrive 15 minutes early for registration.

We strive to minimize wait times. For scheduled appointments, the average wait time is 15-20 minutes. Emergency cases are prioritized based on severity.

We accept cash, credit/debit cards, UPI payments, net banking, and all major insurance providers. EMI options are also available for larger bills.

Detailed bills are provided at discharge. You can also access your billing history through our patient portal or request a copy from our billing department.

Yes, cashless treatment is available for patients with insurance from our empaneled providers. Please check with our TPA desk before admission.

Our emergency department is open 24/7. Call 102 for ambulance services or visit our emergency entrance directly. For life-threatening emergencies, call 112.

Yes, we have a fleet of advanced life support (ALS) and basic life support (BLS) ambulances. Call 102 or +91 120 2444 444 for immediate assistance.

Our emergency department includes a trauma center, cardiac emergency unit, stroke unit, and pediatric emergency. We have 24/7 specialists on call for all major specialties.

Yes, one attendant is allowed to stay with the patient overnight in private and semi-private rooms. General ward patients can have visitors during visiting hours only.

General visiting hours are 4:00 PM to 7:00 PM daily. ICU visiting is limited to 30 minutes, twice daily at 11:00 AM and 5:00 PM.

Yes, we offer comprehensive post-discharge support including follow-up appointments, home healthcare services, physiotherapy, and 24/7 teleconsultation.