Privacy Policy
Last updated: December 6, 2024
Overview
At Kailash Hospital, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hospital, use our website, or utilize our healthcare services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email, date of birth, gender, and government-issued ID numbers.
- Health Information: Medical history, diagnoses, treatment plans, test results, prescriptions, and insurance information.
- Technical Information: IP address, browser type, device information, and cookies when using our website.
- Financial Information: Billing details, payment card information, and insurance claims data.
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing medical treatment and healthcare services
- Processing appointments and managing patient records
- Billing and processing insurance claims
- Communicating with you about your health and appointments
- Improving our services and patient experience
- Complying with legal and regulatory requirements
3. Information Sharing
We may share your information with:
- Healthcare providers involved in your treatment
- Insurance companies for claim processing
- Laboratory and diagnostic service providers
- Government authorities as required by law
- Third-party service providers who assist our operations
We do not sell your personal or health information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal and health information, including encryption, access controls, secure data storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
- Access your medical records and personal information
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Receive a copy of your data in a portable format
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
7. Children's Privacy
We provide healthcare services to children with parental or guardian consent. Parents and guardians can access, modify, or delete their child's information by contacting our patient services department.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Kailash Hospital - Privacy Office
H-33, Sector 27, Noida, UP 201301
Email: privacy@kailashhospital.com
Phone: +91 120 2444 444